FAQS

In case you were wondering

WHAT IS YOUR CANCELLATION POLICY?

We want to make sure our guests have the best experience possible when staying with FetchingFlats. That's why we offer a flexible cancellation policy. If you need to cancel your reservation, please do so at least 24 hours before your scheduled check-in time for a full refund. If you cancel after that you'll be charged for each night of your stay plus one additional night.

IS THIS HOME SAFE FOR BABIES AND CHILDREN?

At FetchingFlats, we pride ourselves on providing affordable and convenient short term rentals that cater to families. We are dedicated to making our guests feel at home and safe during their stay. Our team takes extra care to ensure that each unit meets the highest standards of cleanliness and safety, so that families can enjoy their time with peace of mind. Get in touch with us today to book your family-friendly stay!

ARE PETS ALLOWED?

At FetchingFlats, we understand that pets are important members of the family, but they can also cause damage to the rental. In order to keep our rentals in pristine condition, we require an additional fee for pets. If you have any questions about our pet policy or would like to pay the additional fee, please don't hesitate to contact us.

IS THERE PARKING ON SITE?

At FetchingFlats we understand the hassle of finding parking. That's why we are pleased to offer our guests free on-site parking during their stay. No need to worry about extra fees or limited parking spots. With FetchingFlats, you can park with ease and focus on enjoying your stay.

HOW DO I GET ACCESS TO THE PROPERTY?

At FetchingFlats, we want to ensure that all of our guests have a smooth and hassle-free experience from start to finish. That's why, upon booking with us, you will receive all the information you need to access your unique stay.

ARE THERE ANY ADDITIONAL FEES?

At FetchingFlats, we want to ensure that your stay is as comfortable as possible. Please be aware that if you plan to bring your furry friend, there will be an additional pet fee. Additionally, a cleaning fee will be charged to ensure that the property is kept in pristine condition for all guests.

HOW DOES FETCHING FLATS ENSURE YOUR SAFETY?

At our short-term rental, safety is our top priority. That's why we provide state-of-the-art security measures to ensure your peace of mind during your stay. Our properties are equipped with cameras at the front and back doors, as well as a unique pin code for each stay to ensure that only authorized guests have access.

WHAT AMENITIES DOES FETCHING FLATS OFFER?

At FetchingFlats, we go above and beyond to make sure our guests have everything they need for a comfortable and enjoyable stay. Our fully equipped kitchens include all of the essential tools and appliances you need to prepare your meals with ease. We also provide high-speed wifi to keep you connected, air conditioning to keep you cool and comfortable, and comfortable bedding to ensure a good night's sleep. So whether you're traveling for business or pleasure, you can always count on a welcoming and comfortable stay with us.